Random Acts of Kindness
I don't want you, dear
reader, to think that I am a veritable 24-hour-a-day shrew who complains
incessantly. I assure you, I am a very
positive, up-beat, generally mellow optimist.
I just don't think there's anything wrong with standing up for what's
right.
And standing up for
what's right also entails acknowledging the good things in life.
I have a variety of jobs
-- my current part-time jobs of scriptwriting, newspaper reporting, corporate
event planning, mystery shopping, and school carpooling equal out to a more
than full-time work and almost full-time pay, so they are all satisfying and
somewhat rewarding.
In trying to launch a
home-based, freelance writing career, I started my own mystery shopping service
and mailed flyers to local businesses offering to evaluate their service
performance. Combining my personal
experience as a consumer with my professional expertise in customer service and
communicative writing made me an effective evaluator. Being very detailed, I provided my customers
with extensive reports -- the good, the bad, and the ugly -- so they could fix
whatever problems they might have as well as reward employees who were doing
their jobs well. (Too bad being in a
small town limited my client base).
Often I would send
complimentary reports to businesses where I received shoddy treatment. Sometimes they made improvements, sometimes
they simply ignored my recommendations.
But what I really enjoy doing is sharing "atta boys" with as
many people as possible. When I receive
great service, I write a letter to the editor of our local paper (and it
doesn't matter that I work for him on a part-time basis -- I wrote letters to
the paper long before I was assigned the school board beat). That way, everyone who reads the paper is
aware of where to get good service and the business gets a pat on the back as
well as an increase in potential business.
But that's not what most
people think of as "random acts of kindness".
We think of:
• the woman
who fed expired parking meters (and got a ticket in the process -- which is
ludicrous!)
• the person
who lets us merge onto the highway without the threat of a collision.
• the young
man who holds open a door for someone with their hands full
• the generous
motorist who pays another's toll
• the
benefactress who shares her largess with residents devastated by natural
disaster.
But what about:
• the person
in line at the grocery check-out who lets a young mother and her toddlers go to
the head of the line?
• the
"busy-body" older couple who keeps a watchful eye on our children
when they're outside playing and on our property when we're away?
• the teacher
who freely dispenses encouraging words?
• the doctors
who try to find causes rather than just treatment?
• the pastors,
priests, and reverends who lend ears and shoulders to people in need?
• the friends
who share tears and laughter?
• the
co-workers who take up the slack when we're on vacation or sick?
• the boss who
understands when you have a sick child at home or need to go to the dentist?
• the person
who gives to charity out of a heartfelt desire to share rather than a guilty
conscience or a misguided sense of obligation?
• the motorist
who signals you to go first at an intersection?
• the
neighbors who wave as you drive past their house?
• the church
member who shares a covered dish, a song, or hope?
• the dog who
wags its tail and licks your hand in return for seeing your face and a pat on
the head?
• the cat that
curls up and purrs around your leg?
• the birds
that serenade you in the morning?
• the people
around you who are trying to make a difference, no matter how large or small it
may be?
To paraphrase a chili
commercial, "Neighbor, when was the last time you performed a random act
of kindness or thanked someone for theirs?
Well, that's too long."
Small kindnesses cost so
little, yet mean so much. They are one
of the best investment opportunities money can't buy.
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